> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parchmenthealth.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Common questions about the Parchment API integration

## Patient Records

<Accordion title="What is the recommended approach to creating patient records?">
  While it's technically possible to create patients at the time of prescribing, we recommend creating patient records in advance for two key reasons:

  First, it avoids potential validation errors during the prescribing process.

  Second, it reduces latency, as creating a new patient record on-the-fly may introduce a few seconds of delay.
</Accordion>

<Accordion title="Are patient records shared across users within our organization?">
  Yes, patient records in Parchment are scoped to the organization (practice).
  All prescribers within a practice can access the same set of patient records,
  including those created by their colleagues.
</Accordion>

<Accordion title="How can we determine if a patient record already exists in Parchment via the API?">
  The API will return a response indicating whether the patient already exists
  in the system.
</Accordion>

<Accordion title="Can we edit patient records via the API?">
  Yes, this can be done via Patient Update endpoint
</Accordion>

## Prescriptions and Access

<Accordion title="Can prescribers view each other's prescriptions within the same organization?">
  Yes, prescriptions created by any prescriber within the same organization will
  be visible to other prescribers in that organization.
</Accordion>

## Webhooks and Notifications

<Accordion title="Are there webhooks or callbacks available to notify us of events in Parchment?">
  Yes support webhook that sends events about prescriptions
</Accordion>

## Production Access

<Accordion title="How will production credentials be shared with us?">
  Production credentials will be shared securely via 1Password or another secure
  method of your choice.
</Accordion>