Patient Records
What is the recommended approach to creating patient records?
What is the recommended approach to creating patient records?
While it’s technically possible to create patients at the time of prescribing, we recommend creating patient records in advance for two key reasons:First, it avoids potential validation errors during the prescribing process.Second, it reduces latency, as creating a new patient record on-the-fly may introduce a few seconds of delay.
Are patient records shared across users within our organization?
Are patient records shared across users within our organization?
How can we determine if a patient record already exists in Parchment via the API?
How can we determine if a patient record already exists in Parchment via the API?
The API will return a response indicating whether the patient already exists
in the system.
Can we edit patient records via the API?
Can we edit patient records via the API?
Yes, this can be done via Patient Update endpoint
Prescriptions and Access
Can prescribers view each other's prescriptions within the same organization?
Can prescribers view each other's prescriptions within the same organization?
Yes, prescriptions created by any prescriber within the same organization will
be visible to other prescribers in that organization.
Webhooks and Notifications
Are there webhooks or callbacks available to notify us of events in Parchment?
Are there webhooks or callbacks available to notify us of events in Parchment?
Yes support webhook that sends events about prescriptions
Production Access
How will production credentials be shared with us?
How will production credentials be shared with us?

